Living here

We clean the shared areas once a week, and it is included in your rent. Day-to-day tidiness in the kitchen and bathroom is down to the residents, with a simple rota on the kitchen door.

You do. If you would rather not, we can recommend local cleaning providers you can book directly. We do not contract or supervise them, so the arrangement is between you and them.

A mattress, a mattress protector, a duvet, a pillow, a pillow protector and one set of covers and a sheet, which are yours to keep. Bring your own if you prefer.

Of course. Overnight guests are fine and expected, and a partner staying for a weekend needs no permission from us. What we do need to agree in writing is someone effectively moving in, which in practice means more than about 10 nights in a month, because that changes how many people the home is housing and what it costs to run.

Yes: 22:00 to 06:00 every day, and all day on Sundays and public holidays. Germany takes this seriously and so do your neighbours. It applies in the garden too, which catches people out in summer.

Yes, it is for every resident, and there is a lot of it on all sides of the house. Put the furniture back after you use it, barbecue only in the designated spot, and remember quiet hours apply outdoors as well.

Not anywhere indoors, including your own room, and not on the terrace, where the smoke drifts into other people's windows. There is a designated spot in the garden. The same applies to vaping.

Ask us first. Fish and small caged animals are usually fine. Anything larger depends on the house and on the other residents, so it is a conversation rather than a form.

Yes, within reason. Use hooks and picture nails and fill the holes when you leave. Please do not drill into tiles or repaint. You are not expected to repaint when you go.

Report it through the channel we give you at move-in. Emergencies, meaning safety, water, heating in winter or a failed lock, are dealt with the same day. Appliance faults and blockages within two working days. Everything else within ten.

Not without at least 24 hours' notice, at a reasonable time, and only for a repair, an inspection, or a viewing when you are leaving. The single exception is a genuine emergency such as a leak or a fire.

Yes, personal liability insurance (Privathaftpflicht) is required, and we ask to see it at check-in. It costs around EUR 5 a month in Germany and covers accidental damage into the millions, which is why we are able to ask for a deposit of only one month. Contents insurance is optional but worth it if you have a laptop and a bike, because our building insurance does not cover your belongings.

There are separate bins for paper, packaging, glass, organic and residual waste, and the collection days are on the kitchen noticeboard. It looks fussy and becomes automatic within a fortnight. Ask a housemate rather than guessing.

Not from us, but we can point you at providers who do it well in Munich, including a bike subscription service and a furniture rental company. You deal with them directly, so there is nothing extra on your rent.